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Terms That Govern Your Account on 998bd

Using 998bd — whether through your browser or mobile on bKash, Nagad, or Rocket — means you agree to the terms set out here.

Account EligibilityJurisdiction ConditionsWallet & Payment RulesAccount ConductPolicy Updates
998bd Terms That Govern Your Account on 998bd
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 998bd

Data Retention

We retain account and transaction records as required by applicable regulations. You may request a summary of the data we hold by contacting support through live chat or email with your account details.

Cookie Policy

998bd uses cookies to maintain your session, remember your device, and keep your wallet preferences intact across visits. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected with SSL encryption on every connection. We recommend using a unique password and verifying your mobile number so that OTP-based login works correctly on your device.

Requesting Changes

To update personal details, correct account information, or request data deletion, contact our support team via live chat or email. Identity verification is required before any changes are processed.

LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

Team online

Live Chat

Open the chat widget from any page on 998bd to reach our support team directly. For account or legal queries, have your registered mobile number ready to verify your identity.

Email Support

Send detailed legal or account-related questions to our support email. We aim to respond to written queries within one business day, with a reference number issued on receipt.

Account Help Centre

Log into your 998bd account and navigate to the Help section for self-service options covering terms queries, payment disputes, and account status checks.

Common Legal and Account Questions

Access depends on your local law and eligible region. You are responsible for confirming that using this platform is permitted under the laws that apply to you before opening an account.

You must be of legal gambling age in your jurisdiction. By registering, you confirm this is the case. Accounts found to be in breach of age requirements will be closed and funds may be withheld.

Contact our support team via live chat or email with your registered mobile number. After identity verification, we will provide a summary of the personal data held on your account.

Yes. If we notify you of a material change and you do not accept the updated terms, you may close your account before the effective date. Contact support to initiate the closure and any pending withdrawal.

Raise the dispute through live chat with your transaction reference and the amount in question. Our team will review the payment record and respond within one business day with a resolution or next step.

Log in and go to the Help section, or contact support directly. Identity verification is required before any account detail is changed to protect your wallet and transaction history.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.