Reference

How 998bd Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your account, how we store it, and what rights you have over it.

Data collected at account creationPayment data: bKash, Nagad, RocketYour right to access and deleteContact us to request changes
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998bd How 998bd Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, you can contact our support team directly. We handle data requests separately from general account queries — send your request with your registered mobile number so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat icon on any page and select Privacy Request. Provide your registered mobile number so our team can locate your account and respond.

Email Support

Send your data request to our support email address. State whether you are asking to access, correct, or delete your information and include your account details.

Account Settings

Some data updates — like your mobile number linked to bKash or Nagad — can be changed directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply encryption to data stored on our servers and during transmission between your device and our platform. Your payment records — including any bKash, Nagad, or Rocket transactions — are kept only as long as necessary for account verification and withdrawal processing. After that retention period, transaction logs are removed from active systems. We do not sell your personal data to third parties.

Encryption in Transit

All data sent between your phone and our servers is encrypted. This covers login sessions, account updates, and any payment references you submit through bKash, Nagad, or Rocket.

Cookie Controls

We use session cookies to keep your account active across pages on mobile. You can adjust cookie preferences in your browser settings, though some features may not work correctly if cookies are fully disabled.

Data Retention Policy

Account data is held for as long as your account remains active or as required by applicable law. Once you close your account, we remove personal data from active records within a reasonable period.

Your Right to Request

You can ask us at any time what data we hold on you, request a correction if something is wrong, or ask for deletion. We will confirm your identity before acting on any request.

Common Questions About Your Privacy at 998bd

Here are the questions we hear most often about how your data is handled. If your question is not covered here, contact our support team through live chat or email with your registered mobile number.

We collect your name, mobile number, email address, and the wallet you use — bKash, Nagad, or Rocket. Device and session data is also logged when you access the platform.

No. We never store your bKash PIN, Nagad password, or Rocket credentials. Payment authentication stays entirely within your wallet provider's app. We only record the transaction reference.

We keep your data while your account is active and for a period required under applicable law. Once you close your account, we remove personal data from active systems within a reasonable timeframe.

Yes. Contact us via live chat or email, include your registered mobile number for identity verification, and state that you want your data deleted. We will confirm once the request is processed.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad, or Rocket only to verify transactions, and with service providers who operate under confidentiality agreements.

Whether our platform and this policy apply to you depends on your local law and eligible regions. Check whether accessing online gaming services is permitted under your applicable law before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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