Reference

Terms and Conditions for Using 998bd

These terms set out what you agree to when you open and use a 998bd account, including how deposits via bKash, Nagad, and Rocket are handled and what rules apply to your activity.

Account eligibility rulesWallet and payment termsDeposit and withdrawal conditionsAccount suspension policyJurisdiction notice
998bd Terms and Conditions for Using 998bd
CONTACT PATHS

Reach Us About Your Terms Query

If you have a question about how these terms apply to your account — a payment dispute, an eligibility question, or a request to close your account — our support team handles these directly. Reach out through any of the channels below and include your registered mobile number so we can pull up your account quickly.

Live Chat Start a chat from the account menu. For terms and account queries, have your registered bKash or Nagad number ready to speed up verification.
Email Support Send your query to our support address listed in the account help section. We aim to respond to terms-related emails within one business day.
Account Help Centre The help centre covers common terms questions — account suspension, wallet limits, and eligibility — with step-by-step answers you can act on immediately.
HOW WE OPERATE

How 998bd Handles Your Account

We keep your account data and transaction records in line with the commitments in these terms. Here is how the key areas work in practice — from how we store your details to what happens if you want to make changes.

Account Security

Your account is protected by OTP verification on login. If you notice an unrecognised session, use the account security page to force a logout on all devices immediately.

Data Retention

We retain transaction records, including bKash and Nagad deposit logs, for as long as required by applicable financial regulations in the regions we serve.

Requesting Changes

To update your registered mobile number or wallet details, submit a request through live chat with identity verification. Changes take effect after our team confirms the update.

Who to Contact

For any formal query about how your data is used under these terms, contact us via the email address in the help centre. We handle these requests separately from general support.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility, and what happens when something goes wrong. If your question is not here, live chat is the fastest way to get a direct answer.

Eligibility depends on your local law and the regions where 998bd is available. It is your responsibility to confirm that accessing the platform is permitted where you are located before registering.

We may update the terms at any time. We will post the revised version on this page. Continuing to use your account after an update means you accept the new terms as written.

If your account is suspended for a terms breach, we will review your balance and process any eligible withdrawal to the wallet on record, subject to verification and applicable rules.

Contact support via live chat or email, request account closure, and confirm your withdrawal wallet — bKash, Nagad, or Rocket. We process the final balance after identity verification is complete.

Raise a dispute through live chat with your transaction reference and the amount in question. Our team checks the payment log against the bKash, Nagad, or Rocket transfer record and responds with findings.

The same terms apply to all accounts regardless of city. Players in Dhaka and across Bangladesh are subject to the same eligibility rules and the same local-law disclaimer that governs access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.